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ITIL 4 is here – and it’s more agile than ever!
The future of IT is here, and there’s a lot to digest! The release of ITIL 4 represents a major paradigm shift for IT teams. We’re excited that ITIL 4 embraces a holistic, flexible, and collaborative approach to ITSM that integrates new ways of working like agile and DevOps.
Join us for this fun collaborative event where you will learn:
- What’s new in ITIL 4-and why it matters
- The top practices used by high-velocity service teams including:
- Continual improvement with retrospectives
- Customer-centric service and request management
- Adaptive incident management with post-incident reviews
- Streamlined change control with automation, and more!
- Tips and resources to bring agility and collaboration into ITSM
Agenda:
11:00am – Meet and Greet
11:30am – Presentation on ITIL 4 and Atlassian’s Jira Service Desk
12:30pm – Lunch and Golf out in the Bays!
Registration Info
This event does not utilize the GolfTourney Platform to Register their event participants. Feel free to use the contact form at the bottom of this page or find the event coordinators contact info in the More Event Information section and give them a call.
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