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Faq

Can I Speak with A Human?

  • Yes!  Give us a call at (844) 857-GOLF (4653) 9-5 EST M-F.  If it is after hours or if you are more of the “emailing-type” then Click Here to fill out a contact form to get the information that you are looking for.

 

How Do I Add a Golf Tournament?

  1. Click Here to Sign up for an Event Provider Account.
  2. You will be redirected to the event posting pricing page upon registration.
  3. Select your Package (Basic, Gold, Silver, or Platinum) by clicking “Buy Now” at the bottom.
  4. Complete the checkout screen.
  5. Upon successful payment you will be automatically redirected to a page to add your event information to the site which will automatically create a website!

 

Does this site work for marketing my golf events?

  • Yes!  GolfTourney has driven literally hundreds of thousands of golfers to find golf tournaments that they previously knew nothing about.  Golfers love it, Golf Events seem to love it just as much!

 

How do I edit my event after it has already been submitted?

  1. Log into the account that you signed up with before you previously added your event.
  2. On your profile click “Your Events” on the menu bar mid-way down the page.
  3. Select the Event Name you want to edit.  (Do not click “Delete”)
  4. Make your desired edits.

 

How do I view the users who have registered for my event?

You can manually check up on the registrations and export the info as needed by doing the following:

Login > Go to Profile > Your Golf Events > Under the Event Name click “Bookings”.

 

How Do I Sign Up For An Account?

 

How Do I Get My Company Listed as a Vendor?

  1. Click Here to Sign up for a Vendor Account
  2. You will be redirected to your profile where you should click the red button “Get Subscription”.
  3. Complete the checkout screen.
  4. Upon successful payment you will be automatically redirected to your profile.  At this point you should see a green message stating that you are listed on the GolfTourney Vendor Marketplace!  To be seen by hundreds of thousands! Make sure you update your profile and add all of the relevant information about your event!

 

What is the Vendor Marketplace?

  • The Vendor Marketplace is a place where vendors who support golf tournaments in various ways (Hole-in-one coverage, signage, catering, etc.) can be listed and show off their brand for event coordinators from around the world to find. 

 

Editing Profile Fields | Adding Links, Bio, Contact info:

  1. Login
  2. Go to your profile.
  3. Click the “Edit Profile” button or the little settings cogwheel then “Edit Profile”.
  4. Complete all of the required fields and click “Update Profile” at the bottom of the page. Ensure that your settings saved when the page reloads.

 

Editing Cover Photo (Large Rectangle):

  1. Login
  2. Go to your profile.
  3. Click the “Edit Profile” button or the little settings cogwheel then “Edit Profile”. 
  4. Click on the Plus Sign in the middle of the cover photo section.
  5. Click “Upload”
  6. Select one on your computer Apply > Size > Save.

 

How Do I Change My Profile Picture?

  1. Login
  2. Click “Profile” in the top right section of all pages on the site
  3. Click the Settings Icon  on your Profile
  4. Click Edit Profile
  5. Click on your profile picture and select “Change Photo”
  6. Then “Choose File” from your computer
  7. Click “Upload Image”
  8. Crop how you would like and click “Apply”
  9. Click the Checkmark at the bottom of the screen to save your profile.
  10. Done! 

 

Does GolfTourney offer refunds?

  • Due to the nature of this business model we cannot offer refunds for golfers nor for golf tournament providers who are posting their events to our site.  GolfTourney’s goal is to drive more awareness to golf events and their affiliates.  Our hope is that every event acquires more participants from using GolfTourney.com and MANY do!
  • Golfers need to reach out to the tournament provider directly to request a refund per the events refund policy.

 

Registration Issues: “We can’t process your payment right now, so please try again later. We’re sorry for the inconvenience.”

  • If you do have an existing PayPal account and the credit card or email address is recognized, your client MUST log in to PayPal first for security reasons.
  • The Credit Card was previously linked to a Closed PayPal Account.
  • Credit Card or the Email Address used raises red flag with PayPal.
  • When you do not have a Paypal account linked to your credit card, that card has a total lifetime transaction limit of approximately $4000. This value is the total of all payments ever made through the PayPal Guest Checkout Experience on that credit card. Even if the total is below $4000, they can only use that card 15 times as a guest. In this case, you will need to sign up for a PayPal account in order to continue using that credit card.

 

The above didn’t answer your questions?  Contact Us Here!

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